To obtain a refund, the following terms stated in our refund policy must be matched. We reserve the right to change the Refund Policy conditions any time without prior notice.If you purchase our products, after your payment has cleared you will receive the product on the declared time. Once this product is delivered to you through mail, no refunds can be made.
All the products and solutions offered by socinator.com is totally non-tangible irrevocable, so the possibility of the refunds once the order is completed and delivered is not possible. It is recommended to you to understand the functionality and features of our product before placing an order to avoid the circumstances of refund.
We ACCEPT refund request for the following reasons ONLY (Note:- No refund will be processed for trial period):
Please note that our professionals can request for the temporary access to your server for identifying and fixing the potential issues within the delivered product. Failure to give such access on request in a timely manner might lead to a late resolution of the problem. If you refuse to give temporary access to your sever will indeed result in the failure to meet the requirements for a refund.
Take note that we are not liable and thus doesn’t please any exchange/refund/return/ requests for the inconsistency of our delivered products with any of the third-party software (add-ons, extensions, modules, plug-ins, search engines, scripts, etc.) other than any that are stated as compatible in the description we provided in each product at our website. We don’t certify that our offered products are completely compatible with all the third-party programs and also, we don’t offer support for any kind of third-party applications.
We are not responsible for delayed, lost, or misdirected email, delays for downloading, or any other communication system delays.
Our Technical Support Team are always available for assisting you 24*7 and deliver highly professional services and support in a well-timed manner.
Acceptance of this Refund Policy
For any request, query or complaints, please give us maximum 48 hours to get back to you.
Please note requests for a refund are accepted at mail: [email protected] within the time of 1 week after the order is made. Please provide us the thorough and supported reasons behind the reason of refund. Please ensure that your request does not controvert our Terms and Conditions.